Three shifts, one inbox
Customers write in at all hours. Our team works in shifts, so every message gets a reply and nothing waits for morning.
Each shift ends with a written handover, so the next person knows exactly where things stand.
What we take off your plate
Pick one task or several. We agree on the scope first, so you always know what is covered.
Customer support
Email, chat, and phone replies, order and booking questions, returns, and reviews.
Inbox and admin
Sorting email, drafting replies, data entry, and keeping your records tidy.
Scheduling and reminders
Appointments, calendar changes, reminders, and client follow-ups.
Client intake
Onboarding forms, paperwork, checklists, and tracking sheets for new clients.
How it works
Start small. Stay if it helps.
Tell us what you need
A 15-minute call to learn what is slowing your team down.
Try one task for a week
We take on a single task so you can see the quality for yourself.
Move to a monthly plan
Agreed hours, one point of contact, and regular updates on the work done.
Who we work with
Small teams that need reliable help without hiring full-time staff.
- Care and social service agencies
- E-commerce stores
- Study abroad consultancies
- Coaches and consultants
About Handover Desk
Handover Desk is a remote support team based in Kerala, India. Our founder works in care coordination, so we know how much time paperwork, scheduling, and follow-ups take away from the people you serve. We built Handover Desk to take that work off your hands, whatever time of day it arrives.
Book a free 15-minute intro call
Tell us a little about your business. We will reply within one business day to set up a time.
Prefer email? info@handoverdesk.in